Messaging

Reach clients where they already chat.

Connect your Telegram, Viber, WhatsApp, Facebook, and Instagram accounts. Send booking updates, chat with clients, and run broadcasts—all from your own name, without leaving Appointer. Available on the Free plan.

TelegramViberWhatsAppFacebookInstagram
InboxLive
Nadiia K.4pm works, thank you 🙏
+380 67 123 4567Do you have anything this Friday?
@olha.styleLoved the result! Can I rebook?
Dmytro P.See you Saturday at 10.
One place

Every conversation. One inbox.

Connect a channel once, and Appointer takes care of the rest—from contact matching to message delivery and consent management across every channel.

Connect in minutes

Paste your bot token or sign in with your page. No developers or middlemen—your channel stays yours.

Two-way inbox

Every conversation is automatically matched to the right client. Read and reply across every channel from one inbox.

Booking updates

Send confirmations and reminders through each client's preferred channel—without relying on SMS when you don't need to.

Broadcasts

Send promotions, updates, and special offers through supported channels while respecting each client's communication preferences.

The honest table

Compare messaging channels

Every channel works a little differently. Here's a clear overview of what each one supports.

ChannelNotificationsInboxBroadcastsReceipts
TelegramNone (sent only)
ViberDelivered + seen
WhatsAppSent / delivered / read
FacebookSent / delivered / read
InstagramDelivered + seen

Telegram is free and instant. Instagram supports inbox messages only, so reminders and broadcasts aren't available. WhatsApp and Facebook notifications use approved templates, while WhatsApp broadcasts use marketing templates. Any third-party channel fees (such as Viber or Meta) are billed directly by the provider.

Honest pricing

Messaging is free with Appointer. Some channels have their own fees.

Messaging is included on the Free plan. Some channels charge their own fees directly—we never add anything on top.

Free

Telegram & Facebook / Instagram

No per-message fees. Notifications, inbox, and Telegram broadcasts are included with your Appointer plan.

Third-party fee

Viber

Viber charges a monthly bot fee and bills out-of-session messages directly. We explain the pricing before you connect.

Third-party fee

WhatsApp

Meta charges for WhatsApp template messages and bills them directly to your account. Replies within the 24-hour customer service window are free.

Turn every message into a booking opportunity.

Connect the messaging apps your clients already use and send confirmations and reminders where they're most likely to see them—not in another SMS.